A friend's car broke down and he called for road side assistance. As we are rushing for time, he told the company to send someone with the best experience.
They send us Jessie! We are not sure at all that if she can fixed the car.
She claimed that she is the best in this business and has served many satisfied customers by the road. But this is the first time she had to service 2 pistons at a go. OMG! Did she meant that 2 pistons in the VW engine are spoilt!!?
We asked her how long she need to service each piston, she turn around and told us that with her experience and skill, she can typically do one in 15 minute.
We told her that we are rushing for a meeting and if she can do it right now and can finish the job in 30 minutes, we will allow her to do it.
Once we said that, she throw away her tops! Erm, I think she did that so as not to dirty her pristine white top...
She then asked: "Which piston should I service first"
We told her to quickly service both at the same time as we are running late.
She told us that to service one at a time, its $200 each, but to do both at the same time, its $500.
Whiskey Tango Foxtrot! She think we can't count ?! 2 x $200 = $400 but she wanted $500.
She explained that things can get very messy if she got to do 2 at a go.
We told her that at the backyard garage, we can get the piston service at $100 each. We just did that months ago, servicing 4 at a go, got a group discount and paid $350 in total only!
She stared at us disgustedly and say that her services are the best and she doesn't give discount.
By then, we are running late and VERY disappointed with her bad attitude, so we called for a cab and a tow truck.
She got very angry, shouted at us and left.
I urge all readers to stop using this company if your car break down. The service is really lousy and they have really bad attitude.
By the way, this is the number my friend called: 1900-RoadFun.
28 April 2009
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